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 HOME > RMA (RETURN MATERIAL AUTHORIZATION) AND REPAIR FORM

RMA (RETURN MATERIAL AUTHORIZATION) AND REPAIR FORM
Please fill out this form in its entirety.

Note: RMA for Credit: Must be returned in its original Condition and Packaging. All cost associated with the shipment are the responsibility of the shipper. We will email or fax the RMA Authorization Number. The Email or fax must ship with the return box, and the RMA number must be on shipping label.

Company: (REQUIRED)
Contact Person: (REQUIRED)
Email: (REQUIRED)
Telephone No.: (REQUIRED)
Fax Number:
Location Address:  
Street Address 1: (REQUIRED)
Street Address 2:
City: (REQUIRED)
State: (REQUIRED)
Zip: (REQUIRED)
Faber Invoice #: (REQUIRED)
Original Customer PO #:
Repair PO #:
   
Qty. Part Number Serial Number Reason:

(REQUIRED)

(REQUIRED)

 

(REQUIRED)
   
Reason Code for Credit:           Reason Code for Repair:
1) Incorrect Product Received           A) Warranty Evaluation
2) Material Not Performing to Spec           B) Non-Warranty Evaluation
3) Shipped to Wrong Destination           C) Faber in House Service
4) Duplicate Order           D) Return for Engineering Services
5) Damaged Goods           E) Material Return For Rework
6) Other  
   
Please list symptoms, description of problem, or any additional information:
Please note that no equipment will be accepted for return without a valid return number. A product arriving without a valid return number will be refused at the time of delivery and sent back to its origin. Faber’s return number must appear clearly on the outside of every box. No credit will be issued until factory approval is granted.
 

 

 
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